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An Overage, Shortage & Damage (OS&D) Form is a document used in shipping and logistics to record and report discrepancies in shipments, specifically related to overages, shortages, and damages of goods.

Overage:

Overage refers to a situation where the quantity of goods received exceeds the quantity listed on the shipping documentation. For example, if a shipment is supposed to contain 100 units but actually contains 105 units, it would be considered an overage.

Shortage:

It refers to a situation where the quantity of goods received is less than the quantity listed on the shipping documentation. For instance, if a shipment is supposed to contain 100 units but only contains 95 units, it would be considered a shortage.

Damage:

It refers to goods that have been received in a damaged or unusable condition. This could include goods that are broken, torn, dented, or otherwise compromised during transit.

The OS&D Form enables shippers, carriers, and receivers to document discrepancies accurately. It provides a formal record of issues, supports dispute resolution, and streamlines claim processing. This form also strengthens accountability and transparency in shipping, helping teams trace where and how problems occurred. By using OS&D records, companies can take corrective actions, improve inventory management, and enhance quality control.

In addition, the Overage, Shortage & Damage (OS&D) Form plays a vital role in insurance and liability claims. Carriers often require this form as supporting documentation before compensating for losses or damages. Businesses that complete OS&D Forms properly not only protect their financial interests but also demonstrate compliance with industry standards. Therefore, the form serves as both a practical logistics tool and a safeguard against unnecessary financial exposure.

Conclusion

An OS&D Form is an essential tool in logistics that safeguards supply chain integrity. Documenting overages, shortages, and damages helps resolve disputes quickly, supports accurate claims management, and strengthens operational accountability, ultimately improving efficiency and trust across the shipping process.

Check out more pages of our website for related content:

• Packing List (P/L): An Essential Cargo Handling Document
• Packing List (P/L) -1
• Transshipment in Global Shipping: Overlooked Risks and Liabilities (Post)

References

• U.S. Department of Transportation – Freight Claims
• International Trade Administration – Logistics and Supply Chain Management
• Council of Supply Chain Management Professionals (CSCMP) – Glossary
• Freightos – What is OS&D in Shipping?